Stellar Care provides healthcare staffing services, workforce training, and educational programs designed to support healthcare professionals and student participants at every stage of their career journey.
Our SMS messaging program is designed to ensure responsive customer support and clear communication across all service areas. Messages may include:
Confirmation and scheduling notifications for staffing assignments and appointments.
Class reminders, attendance alerts, and onboarding progress notifications for workforce programs.
Responses to service-related questions you submit by web form, phone, or email. Promotional messages (special offers, course promotions) are sent only to recipients who separately opt in to our optional promotional list.
By providing your phone number and opting into SMS communications, you agree to receive text messages from Stellar Care. These messages may include service updates, appointment reminders, scheduling changes, onboarding notifications, and responses to your service-related inquiries.
Message frequency varies based on your individual interactions with our services. The volume of messages you receive depends on factors including your current staffing activity, onboarding progress, training program participation, and outstanding service-related inquiries.
For example, participants actively enrolled in a training class may receive more frequent reminders than a candidate in an inactive placement period. We aim to send only messages that are relevant and timely to your situation.
Message and data rates may apply depending on your mobile carrier plan and data package. Stellar Care is not responsible for any charges incurred through your wireless carrier.
Message frequency varies based on your interactions with our service, including staffing activity, onboarding progress, and participation in training or educational programs.
Carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability and individual carrier routing. Contact your carrier for rate and coverage information.
You can cancel the SMS service at any time. You are never locked in, and unsubscribing will not affect your access to Stellar Care services or your enrollment status in any program.
Just text STOP to +1 (844) 492-2730. After you send the message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. No further messages will be sent to your number.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance. Our support team will respond promptly to address any concerns related to message delivery, frequency, or content.
You may also reach our support team directly:
Phone: +1 (844) 492-2730
Email: [email protected]
By using this service, you represent and warrant that you are at least 18 years of age, or that you are a minor with the express consent of a parent or legal guardian.
If you are enrolling a minor in a Stellar Care program and consenting to SMS communications on their behalf, you confirm that:
Your use of the Stellar Care SMS messaging program and all associated services is governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information, including your phone number and any data exchanged through SMS communications.
We are committed to protecting your privacy and handling your personal data responsibly and in compliance with applicable federal and state laws, including healthcare privacy standards where relevant to healthcare-related communications.
We encourage all users, including parents and guardians enrolling minors, to read our Privacy Policy in full before consenting to SMS communications or enrolling in any program.
Read Our Full Privacy PolicyWhat We Collect: Phone numbers, interaction data, and program enrollment details used solely to deliver services.
How We Use It: To send relevant, timely communications and provide support through our SMS program.
Your Rights: You have the right to access, update, or request deletion of your personal data at any time.
A healthcare staffing and workforce training company serving professionals and student participants across the United States.
Call or text us for support, opt-out requests, or general inquiries about our services and SMS program.
Reach our team by email for non-urgent inquiries, documentation requests, or program enrollment questions.
Stellar Care reserves the right to update, modify, or revise these Terms and Conditions at any time without prior notice. Any changes become effective immediately upon posting to this page, unless otherwise indicated.
When updates are made, the revised effective date at the top of this page will be updated accordingly. We encourage all users, including parents and guardians acting on behalf of enrolled minors, to review this page periodically to stay informed of any changes that may affect their participation in our SMS program or other services.
Your continued use of the Stellar Care SMS messaging program following any posted changes constitutes your acceptance of the revised Terms and Conditions. If you do not agree with any updates, you may opt out of the SMS program at any time by texting STOP to +1 (844) 492-2730.
A concise overview of the key terms governing your use of the Stellar Care SMS messaging program. For full details, refer to the relevant sections above.